How to Find Your Incoming Mail Server: IMAP & POP3 Settings (2024)

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A guide to locating your IMAP or POP3 incoming mail server settings

Written byNicole Levine, MFA

Last Updated: August 12, 2024Fact Checked

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  • Where to Find Your Incoming Mail Server
  • |
  • IMAP or POP3: Which Do I Use?
  • |
  • Mail Server Setup for Outlook
  • |
  • Mail Server Setup for Mac Mail
  • |
  • Gmail
  • |
  • Mail Server Setup for iPhone Mail
  • |
  • Mail Server Setup for Thunderbird
  • |
  • Video
  • |
  • |
  • Tips

To receive email in an email client like Outlook, Thunderbird, Apple Mail, or your mobile device’s email app, you’ll need to enter your incoming mail server hostname, select a mail server type (POP3 or IMAP) it is, and sometimes enter a port number. This guide will teach you how to find your incoming mail server for any email service and how to enter your mail server settings in the most popular email apps.

Find Your Incoming Mail Server Easily

Each email provider has a unique incoming mail server address, so check their website. Look for "IMAP" or "POP3" to find the incoming mail server and "SMTP" for outgoing mail. You can usually edit your mail server settings in your email app's "Settings" > "Accounts" area.

Section 1 of 7:

Where to Find Your Incoming Mail Server

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  1. Check your email provider's website. If you want to use an email app (like the iPhone Mail app, Thunderbird, Apple Mail, or Postbox) to check a web-based email service (like Gmail, Outlook, or Yahoo), you usually don't need to enter an incoming mail server manually, as most email apps can add this info automatically once you sign in. But for other email accounts, like the one provided to you by your ISP, work, or school, you'll usually need to enter the incoming mail server, outgoing mail server, and port number(s). You can find which incoming mail server to use in your email provider's "Help" or "Support" area, or check our handy chart for common mail server addresses:

    ServiceIncomingOutgoing
    AOL Mail[1]imap.aol.com (IMAP) or pop.aol.com (POP3)
    port: 993 (IMAP) or 995 (POP3)
    smtp.aol.com
    port: 465
    Bluehost[2]example.com (your domain)
    port: 993 (IMAP) or 995 (POP3)
    example.com (your domain)
    port: 465
    Charter.net (Spectrum)[3]mobile.charter.net
    port: 993
    mobile.charter.net
    port: 587
    Comcast.net (Xfinity)[4]imap.comcast.net (IMAP) or pop3.comcast.net (POP3)
    port: 993 (IMAP) or 995 (POP3)
    smtp.comcast.net
    port: 587
    Gmail[5]imap.gmail.com (IMAP) or pop.gmail.com (POP3)
    port: 993 (IMAP) or 995 (POP3)
    smtp.gmail.com
    port: 465 (SSL) or 587 (TLS)
    GoDaddy[6]imap.secureserver.net
    port: 993
    smtpout.secureserver.net
    port: 465
    iCloud[7]imap.mail.me.com
    port: 993
    smtp.mail.me.com
    port: 587
    Outlook.com and Hotmail.com [8]outlook.office365.com
    port: 993
    smtp-mail.outlook.com
    port: 587
    Yahoo Mail[9]imap.mail.yahoo.com
    port: 993
    smtp.mail.yahoo.com
    port: 465 (SSL) or 587 (TLS)
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Section 2 of 7:

IMAP or POP3: Which Do I Use?

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  1. Your email provider may offer both POP3 and IMAP incoming mail servers. If you check email on multiple devices (like a smartphone and a computer), use IMAP. If you only check email on one device, you can use POP3, though it's no longer supported by all services and email apps.

    • If you want to read Gmail messages in a mail client using POP3, you'll need to enable POP3 in Gmail manually in Settings > See all settings > Forwarding and POP/IMAP.[10]
    • To read Outlook.com messages in another client using POP3, enable POP3 in Settings > Mail > Sync email.[11]

Section 3 of 7:

Mail Server Setup for Outlook

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  1. 1

    New Outlook. If you're using New Outlook for Windows:

    • Open Outlook and click the View tab.
    • Click View settings.
    • Go to Accounts > Email accounts.
    • To change or view the incoming mail server for an existing account, click Manage next to your account.
    • To add a new account and incoming mail server, click + Add Account, enter your email address, and click Continue. Then, if prompted, enter your mail server information manually.
  2. 2

    Classic Outlook (Windows). If you're using the original Outlook program, use these steps to locate and modify your incoming mail server:

    • To view or change your existing mail server:
      • Click the File menu.
      • Select your email account from the drop-down menu at the top.
      • Go to Account Settings > Server Settings to view or change your incoming and outgoing mail servers.
    • To add a new account and mail server:
      • Click the File menu and select Add Account.
      • Enter your email address, click Connect, and follow the on-screen instructions.
      • If this doesn't automatically add your mail server, you'll be prompted to add your server info manually.
  3. 3

    Outlook for Mac.

    • Click the Outlook menu and select Settings.
    • Click Accounts.
    • To view or change your current mail server, select your account and click Advanced.
    • To add a new account, click +, select New Account…, and follow the on-screen instructions.
  4. 4

    Outlook.com. It is no longer possible to add another email address to Outlook.com.

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Section 4 of 7:

Mail Server Setup for Mac Mail

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  1. 1

    View or change the incoming mail server for an existing account. If you want to see or edit the incoming mail server an account is already using:

    • Open the Mail app, click the Mail menu, then select Settings.
    • Click Accounts.
    • Select the account you want to view or edit, and find the incoming mail server address next to "Host Name."
    • To view or edit the outgoing (SMTP) mail server, click Edit SMTP Server List.[12]
  2. 2

    Add a new account and incoming mail server. To add a new account and mail server:

    • Open the Mail app, click the Mail menu, and select Add Account.
    • If your email provider is listed, select it, and follow the on-screen instructions to log in and automatically add your incoming and outgoing mail servers.
    • If not listed, select Other Mail Account… and click Continue.
    • Enter your incoming and outgoing (SMTP) mail server information, and follow the on-screen instructions to complete the setup.
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Section 5 of 7:

Mail Server Setup for Gmail

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If you want to send and receive email from non-Gmail accounts through the Gmail mobile or desktop app, use this method.[13]

  1. 1

    Gmail mobile app (Android, iPhone, & iPad).

    • Tap your profile photo or initial and select Add another account.
    • If you're using iCloud Mail, Outlook, Hotmail, or Live.com, select the appropriate option and follow the on-screen instructions to add your mail server information automatically.
    • To enter the incoming and outgoing mail servers manually, select Other, then follow the on-screen instructions.
  2. 2

    Gmail on the web.

    • Click the gear at the top-right corner of Gmail and select See all settings.
    • Click the Accounts and Import tab.
    • Next to "Check mail from other accounts," click Add a mail account.
    • Enter the email address you want to add and click Next.
    • Follow the on-screen instructions.
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Section 6 of 7:

Mail Server Setup for iPhone Mail

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  1. 1

    Open the Settings app and tap Mail. If you want to add an incoming mail server to the iPhone Mail app, change the address, or see which incoming mail server you're using currently, you can do so through Settings.

  2. 2

    Change or view your mail server (optional). To edit or view the incoming mail server for an account you've already added, tap the account, then tap Account Settings. You can view and change your mail server details here.

  3. 3

    Tap Add Account. A list of providers, and an "Other" option, will appear.

  4. 4

    Select Other. First, if your email provider (such as Gmail or iCloud) is listed, you don't need to enter the incoming mail server manually—just select your provider, then follow the on-screen instructions to log in and automatically find the mail server info. If not, tap Other to continue.

  5. 5

    Enter your email login details and tap Next. You'll need to enter your name, the email address you want to add to the Mail app, the password you use to log in to that account, and an optional description.[14]

    • When you tap Next, your iPhone will try to find your incoming mail server and other details automatically.
  6. 6

    Enter your mail server information if needed. If your incoming mail server, port, outgoing mail server, and other info can't be added automatically, enter the server address as prompted, and follow the on-screen instructions to complete setup.

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Section 7 of 7:

Mail Server Setup for Thunderbird

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  1. 1

    View or change existing mail server settings. To see or edit the incoming mail server for an account in Thunderbird:

    • Right-click your account in the left panel and select Settings.
    • Click Server Settings below your account name.
    • Find the incoming mail server next to "Server name."
  2. 2

    Add a new account.

    • Click ☰ at the top of Thunderbird and select New Account.
    • Select Existing Email.
    • Enter your name, email address, and email password, and click Continue.
    • If Thunderbird can automatically add your mail server information, you'll be asked if you want to use IMAP or POP3. Select an option and click Done to finish.
    • If you want to enter your incoming and outgoing mail server information manually, click Configure manually.
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  • Question

    What should I do if I forget my password?

    How to Find Your Incoming Mail Server: IMAP & POP3 Settings (27)

    Community Answer

    On the login screen, there is typically a "forget your password?" option. If you click on it, you will be able to retrieve your password by answering security questions, or have it emailed to you.

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  • Question

    How do I set up IMAP on the phone?

    How to Find Your Incoming Mail Server: IMAP & POP3 Settings (28)

    Community Answer

    Find and open email app, find your IMAP details and configure IMAP in the app.

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    How do I find my imap password?

    How to Find Your Incoming Mail Server: IMAP & POP3 Settings (29)

    Community Answer

    Log onto your email server. Right click on any email and click on the hyper link button to view the password.

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      • If you use any sort of cloud or push email service or device, it is likely that your incoming mail server is IMAP.

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      • If you receive an error when sending a message, there may be an issue with your outgoing mail server (SMTP) settings. Verify the SMTP address and port by returning to the location where you found the incoming mail server address and checking it against what you entered in your email app.

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      • Contact your ISP or web hosting provider if you have trouble connecting to their mail server.

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      About This Article

      How to Find Your Incoming Mail Server: IMAP & POP3 Settings (45)

      Written by:

      Nicole Levine, MFA

      wikiHow Technology Writer

      This article was co-authored by wikiHow staff writer, Nicole Levine, MFA. Nicole Levine is a Technology Writer and Editor for wikiHow. She has more than 20 years of experience creating technical documentation and leading support teams at major web hosting and software companies. Nicole also holds an MFA in Creative Writing from Portland State University and teaches composition, fiction-writing, and zine-making at various institutions. This article has been viewed 1,046,270 times.

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      Co-authors: 12

      Updated: August 12, 2024

      Views:1,046,270

      Categories: Email | Servers

      Article SummaryX

      1.Go to your email provider's website.
      2.Select their Help or Support link.
      3.Search for "email" or navigate to the email help section.
      4.Look for the "POP3" or "IMAP" server address and ports (if available).

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